Surface Laptop hardware problem after failed Windows 11 update. From there, choose between the 'Keep my files' or 'Remove everything' options. setting up Surface 4 laptop with wide screen monitor. Unbelievably, I found such a shop within walking distance. But it was too old to accommodate the new OS, I had to find a repair shop that could help me with no wait time. It was programmed to upgrade to the latest operating system when reset. You should (hopefully) have fewer hiccups now that you know how to reset your Windows 10 PC. And if you're planning on selling or giving your laptop away, you can do it with peace in mind that the next owner won't have access to your files. To reset your PC, go to the Windows 10/11 Settings app > Update & Security > Recovery > Reset this PC. So I tried to return it to factory settings. From here, choose between the options listed above. From the option screen, choose Troubleshoot > Reset this PC.Your PC will restart in Windows Recovery Environment (WinRE) environment.In case you are unable to access the system settings or. Instead, you can reset your PC by holding the Shift key while you click the Power button > Restart in the lower-right corner of the screen. Press 'F8' immediately and hold it in until the 'Advanced Boot Options' screen appears on the monitor. This will take you to the Update & Security page, and then select Reset this PC.Then, select Keep my files, choose cloud or local. Click the Troubleshoot option to proceed. To reset your PC, go to Start > Settings > System > Recovery. This will reboot Windows 10, but rather than loading the operating system as normal, you’ll be presented with the boot options menu. With the key held down, press the Restart option under your power menu. This will take you to the Windows 10 sign-in screen. To begin resetting your PC, hold down the Shift key on your keyboard. Press the Windows logo key and L on your keyboard.If your laptop is acting up, and you can't access the settings menu, you can try resetting your PC from the sign-in screen. How to reformat Windows 10 from the sign-in screen
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